FAQ2019-03-31T14:18:45+00:00

.

.

We have an office in the Netherlands (Holland) and an office in the United States. In the rest of the world we work with authorized distributors.
In our factory in the Netherlands (Holland).
This year (2019) it has been 10 years since we started in the Dog Wash business! At the moment (2019) we have produced around 1125 Dog Wash units and all units are still up and running!
The iClean Dog Wash is an offspring of the original Dog Wash from Australia, of which hundreds are already operating worldwide. iClean International has improved and redesigned the original Dog Wash and updated it with Car Wash quality (Heavy duty) components and touchscreen (11-inch or 22-inch) with a lot of extra functionality. The iClean Wash machines are built with the best components in the market. Absolutely no concessions are made. We built our machines to last a lifetime.
Both, we can build the machine to work on 110 Volt or 230 Volt.
The iClean Dog Wash machines are made from aircraft grade stainless steel (304B) for easy cleaning. There is a triple filtration hair trap.
Approximately 100 dogs can be washed per gallon of shampoo in any of the iClean Dog Wash models.
The user can choose the following programs:
Shampoo, Rinse Water, Conditioner, Flea Wash, Blow Dry Low, Blow Dry High and Disinfectant.
As long as your products are compatible with the pumps and lines, you are fine. Watch out you do not use a bad quality product that is not suitable for the Dog Wash machine, this will void the warranty. We supply specially formulated wash products for the iClean Dog Wash machines.
There are chains to tether your dog on either side of the Dog Wash machine. Also, the sides are high enough that most small and average size dogs won’t try to jump out.
No, the iClean Dog Wash comes ‘Plug and play’.
All of our self-serve dog washes can be equipped with a coin validator, banknote reader and Nayax payment terminal (For mobile payment, chip/ regular credit cards). Each dog wash is configured to accept the currency of the country it is shipped to. The coin validator can be configured to accept coins or tokens or both.
We will configure the Coin validator and Banknote reader to work with the currency of your country.
At the moment we have the text and audio instructions in 30 languages (please check the various Dog Wash model pages). When your language is not available we add your language in our software and we will search for a professional voice actor to record your audio instructions.
iClean Dog Wash ‘Basic’: 4-6 weeks*

iClean Dog Wash ‘Classic’: 4-6 weeks*

iClean Dog Wash ‘XL’: 6-8 weeks*

iClean Dog Wash ‘Futura’: 6-8 weeks*

iClean Dog Wash ‘Cube’: 6-8 weeks*

* Normally we can produce even quicker, this depends on the level of the stock of the machine frames.​

The iClean Dog Wash comes with a 1 year full warranty. The iClean Wash machines are built with the best components in the market. Absolutely no concessions are made. We built our machines to last a lifetime. This year it has been 10 years since we started in the Dog Wash business and all the machines in the market are still up and running!
When the machine is connected to an internet connection we can tackle all possible software issues if they occur (Touchscreen models), but our system/ software is very stable. When there would be a problem with a component we will send the customer a new component via high priority air mail, which will be there with UPS in 2 working days. The components are very easy to change. You only need to remove 4 screws and replace the component, this is a matter of minutes. If a real big problem occurs that can’t be easily fixed we will fly in to fix it for free. But like said our machines are built with the best components in the market.
Specifications iClean Dog Wash ‘Basic’:
Dimensions: Length 81.0” (205 cm) / Height 72.8” (185 cm) / Depth 68,1”(173 cm) with ramp. Weight: 750 Pounds (340 Kg).

Specifications iClean Dog Wash ‘Classic’:
Dimensions: Length 81.0” (205 cm) / Height 72.8” (185 cm) / Depth 23.6” (60 cm) / Option Nayax: 1.9’’ (5 cm) extra depth / Option TV: 4.7’’ (12,5 cm) extra depth. Weight: 750 Pounds (340 Kg).

Specifications iClean Dog Wash ‘XL’:
Dimensions: Length 93.5” ( 237,5 cm) / Height 78.7” (200 cm) / Depth 27.5” (70 cm) / Option Nayax: 1.9’’ (5 cm) extra depth / Option TV: 4.7’’ (12,5 cm) extra depth. Weight: 860 Pounds (390 Kg).

Specifications iClean Dog Wash ‘Futura’:
Dimensions: Length 101.6” (258,1 cm) / Height 86.6” (220 cm) / Depth 27.5” (70 cm) / Option Nayax: 1.9’’ (5 cm) extra depth / Option TV: 4.7’’ (12,5 cm) extra depth. Weight 968: Pounds (440 Kg).

Specifications iClean Dog Wash ‘Cube’:
Dimensions: Length 101.6” (258,1 cm) / Height 86.6” (220 cm) / Depth 27.5” (70 cm) / Option Nayax: 1.9’’ (5 cm) extra depth / Option TV: 4.7’’ (12,5 cm) extra depth. Weight: 968 Pounds (440 Kg).

When the iClean Dog Wash is installed outside in countries with harsh winter conditions, we will insulate the technical cabinet and install a spiral heater to keep the system above freezing point.
You will need a power socket with 110V or 230V ~ 16Am, a fresh water line and a drain connection. You can compare it to the installation of a dishwasher at home. Our machines are plug and play. A local plumber can install the machine in approx. 1-1.5 hours. You find the required items in the installation package.
Water pressure: 1,5 – 2,5 bar
Water in: 20 mm connection
Water out/ drain: 40 mm connection

Water usage per wash 8-13 Gallon (30-50 liter).

Program Blow Dry Low: 70 dB
Program Blow Dry High: 75 dB

The iClean Dog Wash is designed to be familiar to the user, along the lines of a self serve car wash. Once you insert payment, the timer allows you to use the time you’ve paid for in any way that you choose. You can switch back and forth from the selections or spend all of your time on one, the choice is yours. All the products are infused into the water stream, allowing for most dogs to be washed in a matter of a few minutes.

Submit a question or comment

Many common questions are answered on our FAQ and HOW TO pages.

FIRST NAME

LAST NAME

TYPE OF BUSINESS

PHONE NUMBER

EMAIL

HOW DID YOU HEAR ABOUT US?

CITY

STATE

COUNTRY

QUESTION/COMMENT


By clicking "Submit" I agree to be contacted at the number provided with more information or offers about iClean Dog Wash products.

This consent is not a condition of purchase.